CK44
This policy explains, in clear and straightforward language, how CK44 collects, uses, and protects your personal information.
Why CK44Is your information safe with CK44?
CK44 treats user privacy as a priority. Our security controls follow recognized industry standards to protect your account details, deposits, and cash-out information.
256-bit SSL encryption
Your personal details, login credentials, and financial activity are protected with 256-bit SSL encryption. This technology helps prevent sensitive information submitted during deposits, recharges, or cash-outs from being read by unauthorized parties.
Information stored on secure servers
Your data is kept on encrypted servers. Access is restricted to authorized staff who need it for specific duties, and every access event is logged.
We never sell personal information
CK44 never sells your personal information to third parties. We use the data we need to operate the service, improve security, and manage account activity such as the minimum deposit of ৳100 or applicable promotional information.
You remain in control of your data
You may request to review, correct, or delete your personal information at any time. You retain the right to understand and control how your personal data is used.
Clear cookie controls
We explain what each cookie does and why it is used. Cookies that are not essential can be disabled through your browser or device settings.
No unnecessary messages
We do not send unsolicited promotional messages to your email address or phone number. We may send essential notices about account security, transactions, welcome bonuses, or important service updates.
Contents
Introduction and policy scope
Welcome to ck44.art. This Privacy Policy describes how CK44 collects, stores, uses, and protects your personal information. We regard privacy as a fundamental right and give its protection our highest priority.
This policy applies to the ck44.art website, mobile applications, and all CK44 services. By using any of our services, you acknowledge that you have read and accepted the terms of this Privacy Policy.
We understand how important online privacy is for users in Bangladesh. CK44 therefore aims to explain openly why information is collected, how it is used, and the measures taken to keep it secure.
This policy was last reviewed and updated in January 2025. If we make any significant changes, we will do our best to notify you before they take effect.
Information we collect
CK44 collects only the information needed to provide a secure and convenient gaming experience. Collecting unnecessary personal data is not part of our approach.
Information Collected During Registration
| Information Category | Purpose of Use | Requirement Status |
|---|---|---|
| Full name | To confirm your identity and verify your account | Required |
| Mobile number | For OTP verification and important account communications | Required |
| Email address | To support account security and recovery | Required |
| Date of birth | To confirm that you are at least 18 years old | Required |
| Address | For KYC or identity verification when required | Applicable where necessary |
Information Collected Automatically
- Device information: We may automatically detect technical details such as your device type, operating system, and browser version.
- IP address: This information may help us operate the service correctly, verify location, and identify suspicious or fraudulent activity.
- Log data: We may retain records of login times, gameplay history, deposits, withdrawals, cash-out activity, recharge activity, and other transactions.
- Cookie data: Cookies may be used to manage your login session, remember language and other preferences, and improve service performance.
CK44 does not store your password in plain text. Your account password is protected by converting it through bcrypt hashing.
How We Use Information
Your information is used only for specific, lawful purposes connected with our services. We will not use personal data for unrelated purposes unless legally required or you have given permission.
Primary Reasons for Using Information
- Account management: We use collected information to create your account, verify your identity, enable secure sign-ins, and manage your CK44 profile.
- Transaction processing: Information is used to process deposits, withdrawals, and bonus-related transactions securely.
- Customer support: To review and resolve your questions, issues, and complaints as quickly as possible.
- Security assurance: To reduce the risk of fraud, money laundering, and unauthorized access to accounts.
- Service improvement: We analyze information to understand how you use the platform and make your gaming experience more effective.
- Legal compliance: To comply with applicable laws and guidance from regulatory authorities.
- Personalized experience: To suggest games that suit your interests and typical usage patterns.
CK44 does not sell your personal information to advertising companies or use it for promotional activities without your consent.
Information Sharing and Third Parties
CK44 applies strict controls when handling personal information with third parties. Limited data may be shared only for legitimate purposes, such as fulfilling a specific need, operating the service, or protecting your security.
When information may be shared
- Payment providers: Only the payment details required to process transactions through bKash, Nagad, or Rocket are shared with the relevant payment provider.
- Game providers: Technology partners may receive the minimum information needed to operate games and provide technical support.
- Law enforcement: Information may be disclosed to the appropriate authorities when required by a court order, legal obligation, or valid government request.
- Security partners: Limited information may be exchanged with specialist organizations that help detect, verify, and prevent fraudulent activity.
Things we never do
- Sell personal information to advertising companies.
- Transfer your information to marketing companies without your permission.
- Publish or share your personal information on social media.
- Hand your personal information to unknown third parties.
Any third party receiving information must follow CK44's privacy and security standards under strict contractual obligations.
Cookie policy
CK44 uses cookies to make the website easier and more convenient to use. These small text files are stored in your browser and help remember selected preferences and session-related details.
Cookie types we use
| Cookie category | Purpose of Use | Storage period |
|---|---|---|
| Essential cookies | Manage login sessions and security tokens. | Automatically deleted when the session ends. |
| Functionality cookies | Remember language and display preferences. | Stored for 30 days. |
| Analytics cookies | Measure usage patterns and service performance. | Stored for 90 days. |
| Security cookies | Fraudulent activity detection | For 7 days |
Cookie controls
You can accept or disable cookies at any time through your browser settings. Please note that turning off essential cookies may prevent some features on ck44.art from working properly.
Data security measures
CK44 applies established, high-standard security practices to protect your personal information. Our security team monitors the system around the clock and responds promptly whenever a potential risk is identified.
Technology-driven protection
- 256-bit SSL encryption: Every stage of data transmission is protected with encryption.
- Two-factor authentication (2FA): An additional layer of protection for your data.
- Firewall protection: Advanced firewall systems are maintained to help protect user accounts.
- DDoS protection: Helps reduce the risk of unauthorized access and cyberattacks.
- Regular security audits: Our security controls are regularly reviewed by independent third parties.
Enterprise-level protection
- Access controls: Access to personal information is limited to designated, authorized personnel.
- Staff training: Staff receive regular training on privacy and data protection practices.
- Incident response plan: Security incidents are identified quickly so that appropriate action can be taken without delay.
- Backup and recovery: Regular backups are maintained to support effective data recovery.
Report any unusual or suspicious activity to our support team promptly, and change your password to help protect your account.
Your rights
CK44 believes you should have the fundamental right to decide how your personal information is handled. We are committed to respecting and protecting that right.
Your rights at a glance
- Right to access information: You can access your profile at any time to review the personal information saved there.
- Right to correct personal information If any details are incorrect, incomplete, or outdated, you can update them yourself through your account settings.
- Right to delete personal information Contact our support team if you need to close your account. Unless the law requires us to retain specific records, the relevant information will be securely deleted.
- Right to object to data processing You may object to the use of your information for a particular purpose.
- Right to data portability You may ask to receive your personal information in a practical, transferable format.
- Right to stop marketing communications You can opt out of promotional messages and marketing communications at any time.
For any request concerning your information, [Email address]please contact us by email. We generally aim to respond within 72 hours.
How long we retain information
CK44 keeps your information only for as long as necessary. Once the relevant purpose has ended, we securely delete the data or anonymize it so that you can no longer be identified.
| Information Category | How long we retain your information |
|---|---|
| Account information | While your account is active and for five years afterward |
| Transaction History | Seven years where required by law |
| Gaming history | Two years |
| System log files | Stored for 90 days. |
| Records of communications with support | One year |
| KYC documents | Five years |
When the applicable retention period ends, the information is automatically deleted or converted into a form that no longer identifies you.
Protecting underage users
CK44 is available only to users aged 18 or over. We do not knowingly collect information from minors or allow them to use the platform.
- Age verification is required during registration.
- Your age is confirmed as part of the KYC verification process.
- If we discover that a minor has registered, the account will be closed promptly and the related information will be scheduled for deletion.
- Parents and guardians who suspect that their child is using CK44 should contact our support team immediately.
CK44 is strictly prohibited for anyone under 18. For information about responsible gaming at CK44, Responsible Gaming see this page.
Changes to this Privacy Policy
CK44 may revise this Privacy Policy when necessary. We will make reasonable efforts to notify users before significant changes take effect.
What we do when the policy changes
- We will update the “Last Updated” date at the beginning of the policy.
- For material changes, users will be notified by email or SMS.
- Continuing to use the service after a policy update means you accept the revised policy.
- If you do not agree with the updated policy, you may request to close your account at any time.
January 2025. Contact our support team if you need a copy of an earlier version.
Contact information
If you have questions or concerns about this Privacy Policy, contact the CK44 support team. We will review your request and provide assistance wherever possible.
CK44 - Your Privacy Comes First Security Protection
CK44 takes your privacy seriously, helping you enjoy gaming with confidence. Before registering, review how your information is handled and always play responsibly.
