CK44's Terms and Conditions — The Key Points

By using the ck44.art website or any service connected with it, you confirm that you have read, understood, and agreed to these Terms and Conditions. This document creates a binding agreement between CK44 and the user.

CK44 provides gaming and sports betting services for users in Bangladesh. The platform features more than 18,000 games and a community of over 900,000 active players. Before using the service, consider your local laws, applicable age limits, and the rules for each game or promotion.

Essential Definitions

• “CK44” or “we” — The CK44 platform, its website, and the systems used to operate and manage it.
• “User” or “you” — Anyone who accesses the CK44 platform, creates an account, or uses any of its services.
• “Account” — The personal account registered with CK44 and connected to the user’s information.
• “Services” — The gaming, sports betting, deposit, withdrawal, and other approved facilities available through CK44.
• “Bonus” — Any CK44 promotional reward, including a welcome bonus, free spins, cashback, slot loss recovery of up to 30%, or another offer granted after the relevant eligibility requirements and promotional terms have been met.

You must satisfy the required eligibility criteria before opening a CK44 account or using its services. Every registered member is required to follow these Terms and Conditions.

Basic Registration Requirements

• Users must be at least 18 years old. Anyone under 18 is strictly prohibited from using CK44.
• All registration details, including your name, email address, and phone number, must be accurate, complete, and kept up to date.
• Each user may register only one account. Creating or managing multiple accounts is not permitted.
• CK44 may request KYC (Know Your Customer) documents at any time to verify your identity.
• The one-account-per-person rule also applies to members of the same household.
• You are solely responsible for protecting your username, password, and login details. Do not share them with anyone else, as this could compromise your account security.

KYC Verification Rules

To provide a secure and transparent service, CK44 may carry out identity checks. KYC documents may be requested in the following circumstances:

• When you submit your first withdrawal request.
• For high-value deposits, withdrawals, or other significant transactions.
• If unusual, inconsistent, or suspicious activity is detected on your account.
• When verifying your eligibility for a bonus or promotional benefit.

Depositing with CK44 is straightforward. Follow the instructions shown when adding funds through bKash, Nagad, Rocket, or another approved payment channel. Where applicable, carefully verify the payment method and transaction details before using cash out or XOPAY recharge.

Supported Payment Methods

• bKash bKash — A widely used mobile financial service in Bangladesh.
• Nagad Nagad — A mobile financial service for digital payments and transfers.
• XOPAY Rocket — The mobile banking service operated by Dutch-Bangla Bank.

Set a Deposit Limit

• The minimum deposit is ৳100.
• The maximum deposit allowed in a single transaction is ৳50,000.
• The total daily deposit limit is ৳100,000.

CK44 accepts funds only from legitimate and lawful sources. Money laundering, fraud, and illegal transfers are strictly prohibited. If a suspicious transaction is detected, CK44 may report it to the relevant authorities.

If your balance is eligible, you may submit a withdrawal request from your CK44 account using an available payment method. The account status, transaction details, and applicable terms may be reviewed during verification and processing. No payout or instant payment is guaranteed.

How to Withdraw

1. Log in securely to your CK44 account.
2. Open the “Withdrawal” or “Cash Out” section.
3. Enter the amount you wish to withdraw and select your preferred option from the available payment methods.
4. Double-check that your registered mobile banking number is accurate.
5. Review all details, submit your request, and wait for the system confirmation.

Withdrawal Limits and Processing Time

• The minimum withdrawal amount is ৳500.
• You may withdraw up to ৳500,000 per day.
• Withdrawals generally take 1 to 3 hours to process. The actual timeframe may vary depending on verification, the payment channel, or other circumstances.
• Your first withdrawal may take longer if KYC verification has not yet been completed.

CK44 offers a range of bonuses and promotional campaigns. Each offer comes with its own eligibility criteria, usage rules, and withdrawal conditions, so review the relevant terms carefully before accepting it.

General Bonus Conditions

• Wagering Requirement: Before most bonuses become withdrawable, you may need to complete wagering of between 20 and 30 times the bonus amount.
• Validity Period: This period generally ranges from 7 to 30 days.
• Minimum Odds: Sports betting bonuses may be subject to a specified minimum odds requirement.
• Excluded Games: Bonus funds may not be available for every game. Check the eligible game list and any restrictions in advance.
• Maximum Bet: A maximum stake per bet may apply while bonus funds are active.

Types of Bonuses

• Welcome Bonus: An incentive or benefit available for a new member’s first CK44 deposit.
• Cashback Bonus: A set percentage of qualifying losses returned during a specified period.
• Reload Bonus: An extra bonus available on qualifying weekly or monthly redeposits.
• Referral Bonus: A reward for inviting a friend or acquaintance to CK44 after the required conditions are met.
• VIP Loyalty Bonus: Additional benefits and loyalty-based rewards designed for regular users.

All games and betting activities on CK44 are governed by specific rules. Since requirements may differ from one game to another, review the relevant instructions before you begin playing.

General Game Rules

• If a game is cancelled because of a technical issue, the affected bet will be refunded in accordance with the applicable rules.
• If a dispute arises over a game result, CK44’s investigation and decision will be considered final.
• CK44 sets the odds for sports betting, and these odds may change depending on current circumstances.
• Live betting markets and odds can change instantly. Odds may also move before your bet is confirmed.
• Certified RNG (Random Number Generator) games produce outcomes automatically through a random and impartial system.
• Even if your internet connection drops, details of an active bet may still be recorded by the system. The result will be updated later according to the applicable process.

Special Sports Betting Rules

• A bet placed before a match begins can only be cancelled when the cash out option is available for that bet.
• If an event is postponed or cancelled, related bets will generally be declared void and the stake will be returned.
• For draw bets, if a match ends before the scheduled time without a confirmed result, the bet will be treated as void.

The activities listed below are strictly prohibited to protect platform security, transparency, and a fair experience for everyone. Violations may result in serious action against your account.

Strictly Prohibited Activities

• Multiple Accounts: No individual may open or operate more than one member account.
• Bots and Automation: Using bots, scripts, or automated software to play games, influence outcomes, or place bets is prohibited.
• Collusion: Players must not secretly cooperate with others to influence game results or betting conditions.
• Arbitrage Betting: Misusing CK44’s bonus system to obtain promotions, bonuses, or rewards is not allowed.
• Chargeback Fraud: After making a deposit, you must not submit a refund or chargeback claim using false or misleading information.
• Account Sharing: You may not allow another person or third party to access or use your member account.
• Money Laundering: CK44 services must not be used to conceal, transfer, or legitimize funds obtained unlawfully.
• Hacking: Any attempt to access the platform’s systems, servers, or security controls without authorization is prohibited.

To protect platform security, uphold compliance, and maintain fair play, CK44 may temporarily suspend or permanently close an account when specific circumstances require it.

Possible Reasons for Account Suspension

• Breaching the User Agreement, promotion terms, or any other applicable rule.
• Failing to submit the required KYC documents or complete verification within the stated deadline.
• Unusual, suspicious, or financially sensitive transactions requiring further review.
• Accessing an account from a region where the service is not authorized.
• Concerns involving unauthorized account access, identity theft, or another potential security threat.

Your rights and choices

If an account is suspended, the user may contact CK44 Support and request a review. When an investigation confirms that the user was not responsible for the issue, the account may be restored and any eligible balance returned after verification.

Voluntary Account Closure

If you choose to close your account, contact our Support Team. Before submitting the request, withdraw any eligible remaining balance. Support can also help you activate a voluntary break or self-exclusion if needed.

CK44 believes gaming should remain a controlled form of entertainment, not a source of pressure or dependency in everyday life. Users aged 18 and over are encouraged to participate responsibly by setting clear limits for their time, spending, and play.

Benefits of Responsible Gaming

• Deposit Limit: Set a maximum daily, weekly, or monthly deposit amount that fits your personal budget.
• Bet Limit: Decide in advance how much you are prepared to stake on each bet and keep within that amount.
• Session Limit Choose how long each gaming session will last, then take a break when the planned time is over.
• Cooling-Off Period You may request a gaming break lasting anywhere from 24 hours to 30 days.
• Self-Exclusion You can ask to be excluded from your account for six months or permanently.

By using CK44, you acknowledge that online gaming may involve financial risk. In certain circumstances, CK44's liability may be limited.

Limits of CK44 Liability

• Losses resulting from an interrupted internet connection or network failure.
• Damage caused by the user's own device, software, or technical malfunction.
• Issues arising from delays, outages, or errors involving a third-party payment provider.
• Financial loss caused by the user's personal decisions, inaccurate information, or lack of care.

CK44 makes every reasonable effort to provide a dependable service. However, maintenance, technical faults, or circumstances beyond our control may temporarily interrupt or restrict access. When this occurs, our team will work to resolve the issue as quickly as reasonably possible.

CK44 may update, add to, or revise these Terms and Conditions whenever necessary. Any changes will take effect once the revised version is published on the website.

How We Notify You About Changes

• The date of the latest update will always be shown on this page.
• For significant revisions, we may notify you by email or SMS using your registered contact details.
• If you continue using the platform after an update is published, you will be considered to have accepted the revised Terms and Conditions.

If you have a question, encounter a problem, or wish to make a complaint about these Terms and Conditions, please contact the CK44 support team. Bengali-speaking support is available 24 hours a day, every day of the week.

Contact Options

• Live Chat Click the live chat option on the CK44 website to speak with support directly.
• Email: Contact Us Replies are generally provided within 24 hours.

Complaint Resolution Steps

1. Start by submitting your complaint to the CK44 support team.
2. The support team will review the matter and attempt to resolve it within 48 hours.
3. If you are not satisfied with the proposed resolution, you may request that the matter be escalated for review by a senior authority.
4. Any final dispute resolution will follow the procedures set by the applicable licensing authority.